The client deals with iPhone insurance and sells them online through different platforms. They have a large customer base on Facebook. They receive thousands of inquiries on a daily basis which become almost impossible to revert each of them with relevant information. All the more, each of the lead has to be redirected to the website to explain the plans and make the sale. It led to the loss of potential customers which means a loss of revenue. To cope up with this problem client wanted an automated system, Facebook Chatbot which is able to interact with the clients over Facebook Messenger. He wanted intelligent automation to be implemented so that he can earn 100% response rate and in return earn more clients. .